You need not panic when your car is towed in New York City. These are the steps to be taken: 1. Find Your Vehicle: Search on the NYC Department of Transportation's (DOT) website or call 311 for information on where your car has been towed. You will need the actual location to retrieve your car. 2. Check the Towing Fees: Be prepared to pay towing and storage fees. Towing and storage fees are different, so be prepared to pay whatever amount you are told to pay at the impound lot. 3. Be prepared with the following documents: ID, vehicle registration, and proof of ownership when you go to reclaim your car. 4. Visit the Impound Lot: Take your vehicle to the lot where it is kept. Ensure that you pay the fees in time to collect your car before extra charges are levied. 5. Prevent Future Tows: Learn about parking regulations and avoid getting towed again. Always look for signs to indicate parking restrictions. If ever you need help, a professional NYC towing car service can guide you.